Fresh Start Seattle Wedgewood Primary Bathroom Remodel
"IHR remodeled our master bathroom. From the very beginning we were impressed with the quality and attention we were given. Bennett Bottorff, owner of IHR, was very professional and communicated very well throughout the entire process. Our old master bathroom was a total mess, dry rot under one of the sinks that leaked to the outside of the house, burned out electrical outlets, a leaking skylight window. They took it down to the studs and gave us a brand new bathroom, which we adore! When we first met with Bennett, he explained the entire process, from design work to installation, he even made some great suggestions for lighting and accessibility for my partner who is visually impaired. He helped guide us to figure out exactly what we wanted and what was feasible for the space we had. When the installation began, every one of the contractors who came to our home was professional and kind. After design work, our installation took about three months. At the beginning we were given a binder which organized the entire project, it had everything from a calendar (that stated which contractors were going to be at our house and when they would be there), budget outline, and detailed information about who each contractor was and what they were doing. IHR had amazing clarity about the project and we were never left guessing what we should expect on any given day. Each week we received updates via email about who was on-site and the job they completed. When there were any concerns or questions about the project they were immediately addressed to our satisfaction. We would definitely recommend IHR and will hopefully be using them again in the future!"
— Jessica & Daniel
Fresh Start Hawthorne Hills Kitchen & Bathroom Remodel
Bennett and his whole team are amazing, and we very highly recommend IHR! We recently did a full main floor remodel of our home, including our kitchen, two bathrooms, and several additional updates. Bennett has always been so responsive, professional, and friendly and always took the time to ensure that we understood the process and every piece along the way. Bennett took the time to listen carefully to our initial thoughts and provided creative, constructive suggestions and ideas that transformed our vague vision into our dream home! Bennett did a great job of providing recommendations when needed and guided us, so we felt empowered to make our own decisions with confidence. Bennett is very passionate and knowledgeable about his work and always made sure every selected item would fit well with the overall design and vision while also staying within our budget. Bennett also did a great job of keeping us informed about what was going to happen at our house each day and provided routine updates on the progress. Even after our project was finished, Bennett has still been checking in with us to ensure everything is working properly and our satisfaction. He consistently goes above and beyond to answer any and all questions we have, no matter how minor. We couldn’t be happier with our decision to entrust our remodeling project to IHR, and we would definitely love to use them again for future remodeling projects!
— Ben & Anita Glassy
Fresh Start Seattle Hawthorne Hills Primary Bathroom Remodel
"We are pleased with the outcome of the renovation of our main bathroom completed by Bennett Bottorff & his company – Innovative home renovations. The entire team worked hard to successfully achieve our goals of improving accessibility, and the utility of a small room focused on age-in-place upgrades. Another goal was to do all this with minimal change to existing walls and bathroom envelopes – which was achieved. We now have a bathroom that, without looking or feeling "institutional," will support us as we get older and allow us to remain in our home as long as we choose. From our first meeting, we thought Bennet listened to what we told him we wanted, and he was able to help us craft that into a design plan. The IHR design process demands that the customer focus carefully on what they want and how it will work together. In our case, this meant multiple iterations, which IHR patiently provided before we settled on a final plan. The overall process of moving from design plan to execution was delineated and easy to follow. We also appreciated receiving short text progress and next step updates 2 times a week. Each of the subcontractors was friendly and highly skilled. The custom tile work is gorgeous! In sum, despite inevitable hiccups, our project got done as planned at the cost we agreed to. The pandemic caused supply and timing disruptions to keep bubbling up but was dealt with effectively, and the schedule was amended as needed."
—Dick & Kathrym Almy
Fresh Start Seattle Fremont Kitchen Remodel
We hired IHR to perform a full kitchen remodel - every step of the process was handled with professionalism and care. We worked through a design that worked for us, maximized the space available to us, and ended up with a transformative space for our entire home. We had a lot of questions throughout the entire process - Bennett was always gracious with his time and more than willing to explain every option available to us. We always felt we had an advocate with every contractor in our home. We got the project done on the budget, we agreed to. We'll definitely be going back when we want to get our bathroom done!
— Jeff Kemp
Dream Transformation Seattle Ballard Kitchen Remodel
Bennett worked with us to do a big kitchen remodel which involved moving the kitchen from one area of the house to another. We also worked with an interior designer (Kimberlee Marie Designs). Together they were an absolutely winning team that helped us create the kind of kitchen dreams are made of. If you want a 100% reliable contractor, a contractor who does what he says, turns up when he says he will and calls you back promptly when he misses your call Bennett is your guy! We really loved Bennett's 'fixed-price bid'. It was such a comfort to know we knew the cost going into the remodel and wouldn't be stung with any surprises before it all kicked off. Bennett was incredibly diligent in his getting everything right and working with us to make it all beautiful. Bennett is a real perfectionist and insists his subcontractors work to his same high standards. We were never left with sub-par work or any sort of job not finished, he completely on top of it. The cherry on top of it all is Bennett is just a really lovely guy and was a pleasure to have in our home whilst doing all of this work. I would highly recommend Bennett to anyone thinking of doing any sort of remodeling in their home be it big or small, he is just wonderful and we can't thank him enough. He's amazing.
— Melinda Issakov
Updated Look Seattle Laurelhurst Kitchen & Bathroom Renovation
Bennett and his team are amazing. On-time, on-budget and excellent craftsmanship. His design ideas were great and he worked with me at every step of the process but I trusted his advice and it turned out beautiful.
— Barbara Smith
Fresh Start Seattle Wedgewood Kitchen & Multiple Bathroom Remodel
'We first explored our remodel with another company, but were not very satisfied in initial meetings. We are so glad to have switched to IHR. IHR's organization and project management skills are top notch, and in this business it is a rarity to have every step laid out and a realistic timeline developed, which in our case was met with fantastic efficiency. We had our kitchen and two baths totally redone and are thrilled with the results. Our new rooms fit the style and mood of our home but function so much better, and are beautiful as well.IHR consists of an excellent team and reliable subs. The occasional glitch was usually due to supply chain issues, which are thankfully subsiding. IHR provides so much detail and information, we feel we failed a bit as clients to keep up! Instead, we would often ask for information already provided, and always got a patient answer. Our stresses were in making decisions about appliances, design, etc. in a timely way (our project took less than a year from the initial Discovery meeting to the completion of the project. We also added some major elements to our remodel which were cheerfully accommodated. Clients should be prepared to devote time to research and review so they can help IHR do their job and stay on schedule. We always felt heard and given time as needed. We would highly recommend Innovative Home Renovation, and love the fact they are a local company with their office in the Laurelhurst neighborhood"
— Vicky & Dave Palm
Sprint Seattle View Ridge Kitchen Remodel
Bennett was always on time, very professional while giving us great ideas and guidance. We couldn’t be happier with the quality of work, and it was apparent, the conscious effort he made to contain all the dust and debris within the work area.
— Judith A. Whetzel
Fresh Start Seattle Laurelhurst Basement & Kitchen Remodel
I had wanted to turn two rooms into an apartment and after meeting with a couple of contractors, was convinced that there was only one way to configure it. Bennett came up with a super innovative idea that was not only less expensive, but much more practical and beautiful. Bennett completed the job on budget and within the time estimated and allowed me to have input all along the way, which I loved. He was fun and kind and truly concerned with doing great, high-quality work.
— Carmen Forsman
Fresh Start Seattle Laurelhurst Bathroom Remodel
"Bennett and team did an amazing job remodeling our basement bathroom during the pandemic. The finished project wildly exceeded our expectations, starting with meticulous design, planning, and excellent communication throughout. We may need to remodel the rest of the house to bring it up to the same standard!"
—Todd & Julie Hooper
Fresh Start Seattle Whittier Heights Kitchen Remodel
We love our kitchen!! We worked with Bennett to open up our kitchen to the living room and dining room through a load bearing wall. With an old 1940s house, there were a lot of variables that could go wrong, but Bennett did a great job of communicating those things, and testing for moisture, lead, etc before even starting the job or opening up the walls.Bennett has an eye for our sense of style - modern / vintage / farmhouse look. We definitely appreciated his outside of the box thinking to our space problems - he could think of creative solutions we did not.While we were in the ideation / planning phase before any construction began, we realized that the scope of the project was going to make us exceed our personal budget for the project, so Bennett was very flexible and pivoted to letting us install the cabinets (via ikea) ourselves to save some cash. He still stayed with the project, checking in and offering advice, all the way through final inspection.He was always available via phone / text / email and meetings. He’s a very sweet guy that even gave our little toddler some books that his sons enjoyed when they were that age.
— Jessical Roush & Pat McCleary
Fresh Start Seattle Bryant Remodel
I highly recommend IHR. Bennett did a great job building and designing a balcony/porch for our 1926 home. Communication was great - we always knew what to expect and how much it would cost. Exterior work included: design and building of the balcony including custom wrought iron railings and tile, replacing windows and window framing, stucco repair, gutters, and painting a three-story house, plus all the permit work it entailed. Interior work included kitchen cabinets and floor, electrical and painting.
—Carol & Peter Hickner
Sprint Kitchen Remodel
Working with Bennett and his team was a pleasure. They were responsive, professional, and did fantastic quality work. I would use them again for sure!
— Mariana & Jeff Boden
Fresh Start Seattle Laurelhurst Bathroom Remodel
I am very pleased with the bathroom remodel recently completed by IHR in my Laurelhurst home. It looks beautiful and meets my needs perfectly. IHR offered great suggestions for fixtures and materials during the design process, and the final product exceeded my expectations. When changes to the schedule were necessary, they were promptly communicated, and a reasonable alternative was suggested. The workers were skilled, thorough, polite, hard-working, and prompt. I highly recommend IHR.
— Sally Marks
Sprint Kitchen Remodel
They did a very good job communicated well and very precise work. Very professional.
— Carol Hickner
Dream Transformation Seattle Ballard Kitchen & Bathrooms Remodel
"Finding the right fit for a contractor/client relationship is one of the most important factors for a successful renovation project. Your home is likely one of the largest investments you have ever made, on a financial level, as well as an emotional level, so you want to make sure it is in the hands of someone who would treat it as their own, and that is what we found with Innovative Home Renovations. One of the first things Bennett showed us in our initial meetings was a graphic that depicts the emotional rollercoaster of any renovation project. We definitely experienced the full-spectrum of ‘renovation consternation’ as anyone would, especially as working parents of three small children, doing a mult-faceted remodel, right smack in the middle of a global pandemic. Fortunately, when on the rollercoaster, the high-highs completely overshadowed any of the lows, and any time we hit what could be classified as a low point, Bennett and his team were always a text or phone call or in-person meeting away to talk us through it. His communication style is thorough and transparent and he also has a sense of humor which really is helpful when dealing with anything stressful.T he thing we appreciated most about Bennett is his genuine approach to accountability. He is someone who is open to learning and won’t stop until even the smallest detail of the project is done right. He has impeccable standards so you can be confident that what you will be left with is a completed job that everyone is happy with. No corners cut, no stone left unturned. His attention to detail is unmatched to the point that right before demo, he found a rogue Lego character behind the refrigerator when they pulled it out and it saved it for us in case it might have been important. It may seem like a small act, but those small acts are what make all the difference. He also seemed to have a great relationship with all of his subs and was conscious of working within the parameters of Covid safety protocols, which was really important to us. When we met with Bennett, it immediately felt like he was family and over the course of the months we spent together, that proved to be true. He is now very much a part of our lives, and our home, and we are extremely grateful for that. We cannot recommend Innovative Home Renovations enough."
—Akash & Marissa Niranjan
Dream Transformation Seattle View Ridge Kitchen & Bathrooms Remodel
IHR did a full remodel of our split level house. Remodeling two bathrooms, kitchen and more. We are thrilled with the quality of the final product. Bennett, his team and contractors were professional, timely and communicative throughout. Bennett really cares about giving your the experience you want. Would highly recommend!
-Matt & Allison Hoberg
Seattle View Ridge Dream Transformation Kitchen, Bathrooms, and DADU Remodel
"We couldn't be happier with our home remodel done by Bennett and IHR. From start to finish, the experience was exceptional. Their attention to detail was impeccable, and they always kept us informed throughout the project. They were incredibly respectful of our home and ideas, and their clear communication made the entire process seamless. Whenever we had questions or concerns, they were quick to respond and address them. The project was completed on time, and everything was so well-organized. We highly recommend IHR for any remodeling work – they exceeded our expectations in every way."
— Anita Uppal
Seattle Laurelhurst Kitchen Remodel
"I am extremely happy with the results of my kitchen remodel. My 114-year-old home had a previously (very) badly done update, which detracted from the home’s original beauty. IHR’s process of how they approach and implement all aspects of the job, from the original design to the pricing to the finishing carpentry is excellent. The design process was fun, and Megan interpreted what I was visualizing precisely and beautifully. IHR’s choices of sub-contractors for the different aspects of the job reflected their commitment to excellence, and each were outstanding in their professionalism. Every question that I had along the way (and there were many!) was responded to same-day and addressed. There were no ‘surprises’ financially, the original pricing provided was the final price. One or more members of the IHR team was in the house every single day, which again reflected their commitment to their service model. I can’t begin to thank Bennett, Brent, Jason and Megan enough for the wonderful result that I enjoy every day. "
— Kath Aleen Richards
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